handoffhelper.com WebMCP Tools, Schemas & Agent Capabilities

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handoffhelper.com

live Unverified (seed import) Productivity & Business 15 tools imperative implementation

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HANDOFF is a multiplayer ops room where humans and agents work the same support case through WebMCP tools.

First seen 2026-11-05 · Last seen 2026-11-05 · Source: webmcp.com

Answer 5 · Act 9 · Transact 1 · Score: Not yet scored

Tool inspector

update_case_status

act imperative

Use this tool to update a case workflow status after you have enough context and can explain why in a note. Do not use it for money movement, sending customer replies, on-call paging, or resolving a gated case; those have dedicated approval tools.

Input schema

Property	Type	Required	Description
`case_id`	string	yes	Case identifier such as CASE-1042.
`status`	string	yes	New case status.
`note`	string	yes	Short operational note explaining why the status changed.

Raw JSON schema

{
  "type": "object",
  "properties": {
    "case_id": {
      "type": "string",
      "pattern": "^CASE-[0-9]{4}$",
      "description": "Case identifier such as CASE-1042."
    },
    "status": {
      "type": "string",
      "enum": [
        "open",
        "waiting_on_customer",
        "in_progress",
        "resolved",
        "refund_pending",
        "refunded"
      ],
      "description": "New case status."
    },
    "note": {
      "type": "string",
      "maxLength": 240,
      "description": "Short operational note explaining why the status changed."
    }
  },
  "required": [
    "case_id",
    "status",
    "note"
  ],
  "additionalProperties": false
}

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