handoffhelper.com
HANDOFF is a multiplayer ops room where humans and agents work the same support case through WebMCP tools.
First seen 2026-11-05 · Last seen 2026-11-05 · Source: webmcp.com
Answer 5 · Act 9 · Transact 1 · Score: Not yet scored
Tool inspector
resolve_case
Use this destructive tool only when the case is truly ready to close and you can provide a concise resolution summary. It requires human approval and refuses to resolve a P1 with an unissued requested refund pending. Do not use it while customer, refund, or on-call work remains unresolved.
Input schema
| Property | Type | Required | Description |
|---|---|---|---|
case_id |
string | yes | Case identifier such as CASE-1042. |
resolution_summary |
string | yes | Short summary of the final resolution. |
Raw JSON schema
{
"type": "object",
"properties": {
"case_id": {
"type": "string",
"pattern": "^CASE-[0-9]{4}$",
"description": "Case identifier such as CASE-1042."
},
"resolution_summary": {
"type": "string",
"maxLength": 240,
"description": "Short summary of the final resolution."
}
},
"required": [
"case_id",
"resolution_summary"
],
"additionalProperties": false
}
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