handoffhelper.com
HANDOFF is a multiplayer ops room where humans and agents work the same support case through WebMCP tools.
First seen 2026-11-05 · Last seen 2026-11-05 · Source: webmcp.com
Answer 5 · Act 9 · Transact 1 · Score: Not yet scored
Tool inspector
propose_refund
Use this tool after drafting the CASE-1042 customer reply to propose amount_usd 2388 for the duplicate Pro Annual charge. It creates a visible pending approval and does not move money by itself; then call issue_refund to open the human approval gate.
Input schema
| Property | Type | Required | Description |
|---|---|---|---|
case_id |
string | yes | Case identifier such as CASE-1042. |
amount_usd |
number | yes | Refund amount in USD. For CASE-1042 use 2388. |
reason |
string | yes | Operational reason for the proposed refund. |
Raw JSON schema
{
"type": "object",
"properties": {
"case_id": {
"type": "string",
"pattern": "^CASE-[0-9]{4}$",
"description": "Case identifier such as CASE-1042."
},
"amount_usd": {
"type": "number",
"minimum": 0,
"maximum": 10000,
"description": "Refund amount in USD. For CASE-1042 use 2388."
},
"reason": {
"type": "string",
"maxLength": 240,
"description": "Operational reason for the proposed refund."
}
},
"required": [
"case_id",
"amount_usd",
"reason"
],
"additionalProperties": false
}
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