robotrunk.com

{
  "type": "object",
  "properties": {
    "context": {
      "type": "object",
      "description": "What the feedback is about. Both ids may be null when the feedback is about the store in general.",
      "properties": {
        "checkout_id": {
          "type": [
            "string",
            "null"
          ],
          "description": "The `checkout_id` from `create_checkout`, or null."
        },
        "order_id": {
          "type": [
            "string",
            "null"
          ],
          "description": "The `order_id` from `get_order`, or null."
        }
      },
      "required": [
        "checkout_id",
        "order_id"
      ],
      "additionalProperties": false
    },
    "sentiment": {
      "type": "string",
      "enum": [
        "positive",
        "neutral",
        "negative"
      ],
      "description": "Your overall read of the experience."
    },
    "free_text": {
      "type": "string",
      "minLength": 1,
      "maxLength": 1000,
      "description": "What happened, in plain words, up to 1000 characters. No personal data, addresses, payment details or credentials."
    },
    "struggle_points": {
      "type": "array",
      "minItems": 0,
      "maxItems": 10,
      "description": "Zero to ten tags from the fixed vocabulary, so difficulties can be counted without reading prose.",
      "items": {
        "type": "string",
        "enum": [
          "unclear_description",
          "unexpected_error",
          "price_changed",
          "address_rejected",
          "checkout_expired",
          "could_not_find_product",
          "budget_not_met",
          "confirmation_unclear",
          "other"
        ]
      }
    },
    "shopping_session_id": {
      "type": "string",
      "pattern": "^[0-9a-f]{8}-[0-9a-f]{4}-4[0-9a-f]{3}-[89ab][0-9a-f]{3}-[0-9a-f]{12}$",
      "description": "Optional server-issued shopping session correlation ID. It is not purchase authority."
    }
  },
  "required": [
    "context",
    "sentiment",
    "free_text",
    "struggle_points"
  ],
  "additionalProperties": false
}